Frequently Asked Questions
Ordering & Products
What materials are your t-shirts made from?
Our t-shirts are made from premium organic cotton and eco-friendly materials. Most of our designs are printed on 100% organic ring-spun combed cotton for superior comfort and durability. Each product page lists the specific fabric composition.
Are your designs printed or embroidered?
All our art designs are professionally printed using high-quality direct-to-garment (DTG) printing technology. This ensures vibrant colours, fine detail, and long-lasting prints that won't crack or fade with proper care.
How do your sizes fit?
Our t-shirts are unisex sizing and tend to run true to size. We recommend checking the size chart on each product page for exact measurements. If you prefer a looser fit, consider sizing up.
Can I request a custom design or collaboration?
Yes! We love working with artists and taking on custom projects. Visit our Collabs page to learn more about collaboration opportunities or contact us with your ideas.
Shipping & Delivery
How long does shipping take?
As we use a print-on-demand model, each item is made to order. Production typically takes 2-5 business days, followed by shipping. UK orders usually arrive within 5-7 business days from order placement. EU and international orders may take 10-15 business days.
Do you ship internationally?
Yes! We ship to the UK, EU, and internationally. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery progress.
Returns & Exchanges
What is your return policy?
We want you to love your art tee! If you're not completely satisfied, you can return unworn, unwashed items within 30 days of delivery for a refund or exchange. Please contact us to initiate a return.
Can I exchange for a different size?
Yes, we're happy to exchange items for a different size if available. Please contact us within 30 days of receiving your order to arrange an exchange.
What if my item arrives damaged or defective?
We take quality seriously. If your item arrives damaged or has a printing defect, please contact us within 7 days with photos and we'll send you a replacement at no cost.
Care Instructions
How do I care for my art tee?
To keep your design looking vibrant:
- Wash inside out in cold water
- Use mild detergent
- Avoid bleach and fabric softeners
- Tumble dry on low or hang dry
- Iron inside out on low heat if needed (avoid ironing directly on the design)
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Shop Pay, and other secure payment methods available at checkout.
Is my payment information secure?
Absolutely. We use Shopify's secure checkout system with SSL encryption to protect your payment information. We never store your credit card details.
Contact & Support
How can I contact you?
You can reach us through our Contact page. We typically respond within 24-48 hours during business days.